Cards
30%- "Unblock my card"
- "New card"
- "Using the card"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Indigo Platinum MasterCard Phone Number | 1 (800) 353-5920 |
| Average Hold Time | 00:01:54 |
| Average Calls duration | 4 minutes |
| Most Popular Indigo Platinum MasterCard Email Address | infringementnotice@genesis-fs.com |
| Indigo Platinum MasterCard Live Agent Availability | 12% of callers successfully reach a real person |
| Issue Resolution Rate | Low (25% reported full resolution) |
| Indigo Platinum MasterCard Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Cards, request for information, payments and charges |
| Prepare before the call to Indigo Platinum MasterCard | Address or zip code or first and last name |
Mailing Address:
Genesis Financial Solutions
Attn: Compliance Department
15220 NW Greenbrier Parkway Suite 200
Beaverton, OR 97006
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.