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Contact Indigo Platinum MasterCard Customer Service

How to Reach a Person at Indigo Platinum MasterCard

Verified Contact Information

Toll-Free Number:

  • 1-800-353-5920
Call Now

Legal:

  • 1-800-958-2556
  • 1-503-268-4711
infringementnotice@genesis-fs.com

Indigo Platinum MasterCard Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Indigo Platinum MasterCard Phone Number
1 (800) 353-5920
Average Hold Time
00:01:54
Average Calls duration
4 minutes
Most Popular Indigo Platinum MasterCard Email Address
infringementnotice@genesis-fs.com
Indigo Platinum MasterCard Live Agent Availability
12% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
View full overview

How to Contact Indigo Platinum MasterCard Customer Service?

The Indigo customer care hotline is 1-800-353-5920, which offers cardholders a streamlined channel for assistance. After calling the Indigo customer care number, input your card number and follow automated prompts. Individuals can efficiently connect with the customer service representative to address inquiries or concerns using the mentioned number. Furthermore, for legal matters concerning the Indigo Platinum Mastercard, customers can contact the customer support at 1-800-958-2556 or 1-503-268-4711. This comprehensive Mastercard customer service approach ensures accessible and dependable support across various facets.

Indigo Platinum mastercard customer service can be contacted via its official website. For this, head to the website and navigate to Customer Service, where you will find different methods to get in touch with the support team. Whether it's about seeking more information on the cards' features and benefits or if you are facing any technical errors, the Indigo card customer service is ready to assist you. You can also log in using your registered credentials and speak to the support specialists for queries specific to your concern. In addition to this, you can also write them an email to infringementnotice@genesis-fs.com or go through the frequently asked questions before dialing the Indigo customer care number.

For the utmost convenience of its clients worldwide, the Indigo customer service team has launched its app. You can search for the app on Google Play Store or Apple App Store. Once this Indigo Platinum Mastercard app is installed on your device, log in using the register credentials and avail all the features at your fingertip. You can view your card statement and transaction records and connect to the support team instantly by dialing your Indigo card phone number or sending them a message.

PissedConsumer Club

Contact Information

Indigo Platinum MasterCard Website:

Indigo Platinum MasterCard Help Center:

Corporate Office Address:

Genesis FS Card Services, Inc.
PO Box 4477
Beaverton, Oregon 97076-4477
United States

Other Info (opening hours):

Mailing Address:

Genesis Financial Solutions

Attn: Compliance Department

15220 NW Greenbrier Parkway Suite 200

Beaverton, OR 97006

More contact details

Fax:

+1 (503) 268 4711

How Customers Rate Indigo Platinum MasterCard Support?

1.0 / 5
Poor

Based on 590 calls to Indigo Platinum MasterCard customer support through PissedConsumer.com and 1 survey response.

Total Calls
590
Avg Call Duration
04:05
Issues Resolved
25%

Why Customers Call Indigo Platinum MasterCard?

Top Reasons of Customers Calls

  • Cards 30%
  • Payments and Charges 24%
  • Request for Information 11%
  • Customer Inquiries & Issues 11%
  • Account 10%
  • Shipping and Delivery 5%
  • Activation/ Cancellation 4%
  • Website/ Application 3%
  • Staff 2%
  • Return/ Replace <1%
  • Product/ Service <1%

Cards

30%
  • "Unblock my card"
  • "New card"
  • "Using the card"

Payments and Charges

24%
  • "Unblock credit card"
  • "Unblock my credit card"
  • "Billing question"

Request for Information

11%
  • "Question about my application"
  • "Question regarding my new card"
  • "Check on approval"

Customer Inquiries & Issues

11%
  • "Overdraft"
  • "Para activar la tarjeta"
  • "Target"

Account

10%
  • "I can't log in"
  • "New account verification"
  • "Balance"

Shipping and Delivery

5%
  • "Tarjeta bloqueada"
  • "Where is my card?"
  • "Haven't received my card yet"

Activation/ Cancellation

4%
  • "Cancel card"
  • "Activate card"
  • "Cancel a payment"

Website/ Application

3%
  • "Application status"
  • "application issue"
  • "following up on it application for Credit Card"

Staff

2%
  • "No customer service whatsoever"
  • "Customer service"

Return/ Replace

<1%
  • "Change of address"

Product/ Service

<1%
  • "Connecting issues"
  • "Withdrawal from ATM machine"
  • "Loan"

Compare Indigo Platinum MasterCard Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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