Indigo Platinum MasterCard Reviews
Indigo Platinum MasterCard Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Indigo Platinum MasterCard has a 2.0 star rating from 30 reviews, 25% would recommend, with 69% unfavorable and 10% positive feedback; consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Check Indigo Platinum MasterCard reviews before applying and expect reports of high annual fees charged before activation.
- Watch for billing and credit reporting problems and frequent customer complaints about declined transactions and late fees.
- Prepare for slow card delivery and limited credit limits; contact customer service early to verify account setup.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and unreachable phone support.
- Complaints about unexpected fees, high interest rates, and accounts closed or sent to collections.
- Errors in account billing, inaccurate credit reporting, and cards not received or declined abroad.
Positive Feedback
Some customers report helpful agents, resolved blocks, and successful initial payments for credit building.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Indigo Platinum MasterCard has a 2.0 star rating from 30 reviews, 25% would recommend, with 69% unfavorable and 10% positive feedback; consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Check Indigo Platinum MasterCard reviews before applying and expect reports of high annual fees charged before activation.
- Watch for billing and credit reporting problems and frequent customer complaints about declined transactions and late fees.
- Prepare for slow card delivery and limited credit limits; contact customer service early to verify account setup.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and unreachable phone support.
- Complaints about unexpected fees, high interest rates, and accounts closed or sent to collections.
- Errors in account billing, inaccurate credit reporting, and cards not received or declined abroad.
Positive Feedback
Some customers report helpful agents, resolved blocks, and successful initial payments for credit building.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unblock my card
I had my card block cause I'm in vacation on another country and agent help me resolve it no issues and extended my visit
User's recommendation: She was great
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent company
- - Card limit is $300; they say I owe $700.
- - Late fees charged despite correct info; balance never over $243; claims Indigo is a scam.
This credit card aligns with a well designed scam. I pay off my card and they continually card lates fees regardless if the account info is correct or not.
With a small credit limit of $300 they say I own then $700 and I never made a charge over a balance of $243. How can that happen within 5 months?
A sure scam! Stay away from Indigo
- No pros
- Very unprofessional
- Seems as if the company is ran out of a basement
Preferred solution: correct account and credit response
User's recommendation: Avoid this Scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerApplication status
- - Applied for Indigo Mastercard; denial by Concora Credit.
- - Denial cites bad card payments; 19% utilization.
- - FICO 676; identity-theft card cleared bureaus.
I applied for an indigo Mastercard. Then I received a denial letter from Concora Credit explaining that I had been denied because of bad payments on credit card history.
All my cards are at 19 % usage. The card they were referring to was an identity theft card that cleared all 3 bureaus months ago.my fico is 676 and was refused.
User's recommendation: Stay away from cards that don't go by your fico score
Why is my card being declinef
- - Phone calls to customer service hang up.
- - Card is consistently declined despite being in good standing after processing payments.
Zero customer service! The phone hangs up when you call customer service.
My card is always declinedd even though my card is in good standing. You gladly process my payments and then decline my card for no reason!
User's recommendation: Don't get this card. It's a scam!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t access the website to pay my bill
- - I am in Morocco.
- - I told support I would use my credit card abroad.
- - I cannot access the website to pay my bill and need immediate assistance.
I am currently in Morocco. Before leaving the U.S., I called customer service and clearly explained that I would be using my credit card while abroad.
Now, I am trying to pay my bill to avoid any issues with my credit score and to prevent a late fee, but I am unable to access the website.
This is extremely frustrating and unacceptable, especially after I took the necessary steps to inform you in advance. I need immediate assistance to resolve this issue.
Preferred solution: No late fee
Application status
I applied for a credit card and was denied because of non payment to another credit card that has already been declared a fraud case and they would not speak to me you can try reaching them yourself.
User's recommendation: Just avoid all together.
Overdraft
- - Added over-limit coverage that never worked.
- - Three reps said it may work or not; the card will close after payoff.
I added over limit coverage It Never Worked. Really Disappointed. I was told by 3 customer service representatives that "sometimes it works and sometimes it doesn't!"
Once this card is paid off, it will be closed.
User's recommendation: Never add Over Limit coverage to your card!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |New account verification
- - User asks for the email address to send documents to open the account.
- - They submitted an application and are asked for ID and related documents.
I'm looking for the email address to send docs too to open the account. I submitted an application and they are requested ID and so forth. Please provide me with a valid email address to send this too.
- Good value
- High interest rate
Preferred solution: An approved application
User's recommendation: Bad customer service
Overdraft
I tried using my card at 4 different locations, Never once did it go through .
Please, just delete the overdraft on my account
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount info
The phone number 180*-***-**** doesn't work! I am trying to get my account information, and the contact info for customer service does not work.
Preferred solution: My information
I had a live agent on the phone when it declined
This card is embarrassing always declining and if you call and tell them you are out the country so you can make international transactions it will not work I had a live agent on the phone when it
User's recommendation: Do not get this indigo card its worthless
Unlock card
I tired using my card but it was locked. so i was tryna get it unlocked. That was all, I was tryna do
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaven’t received my card
Never came but they put it on my credit rating so Im being charged for something I dont have they dont even talk over the phone to tell someone
User's recommendation: Don’t deal with them
Waiting for card
They told me 15 days. I received info about both cards but have not seen them yet. It has been a month
Poor business practices
- - Can't reach support.
- - They charged multiple payments after I canceled the card protection plan and shut down my card, and it's going to collections.
Can't get anyone on the phone when I have an issue, and they take out more than one authorized payment. Canceled the card protection plan, and they still take out the payment for that.
Shut down my card and going to let it go to collections. At least collections might have a more honest repayment practice than these guys.
- Easy acceptence
- Poor assistance poor repayment practice
Preferred solution: discontinue of the card
To see if they received my id, and is account activated , when a payment is due
It was not company fault, I was trying to login n did it too many time to reset password and was locked out until I mail/ fax proper Identification
User's recommendation: Don’t do too many attempts to get in your account
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