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Indigo Platinum MasterCard

Indigo Platinum MasterCard Reviews

indigo.myfinanceservice.com
What is your customer experience with Indigo Platinum MasterCard?

Indigo Platinum MasterCard Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Indigo Platinum MasterCard has a 2.0 star rating from 30 reviews, 25% would recommend, with 69% unfavorable and 10% positive feedback; consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Check Indigo Platinum MasterCard reviews before applying and expect reports of high annual fees charged before activation.
  • Watch for billing and credit reporting problems and frequent customer complaints about declined transactions and late fees.
  • Prepare for slow card delivery and limited credit limits; contact customer service early to verify account setup.

Negative Feedback / Risk Areas

  • Repeated reports of poor customer service and unreachable phone support.
  • Complaints about unexpected fees, high interest rates, and accounts closed or sent to collections.
  • Errors in account billing, inaccurate credit reporting, and cards not received or declined abroad.

Positive Feedback

Some customers report helpful agents, resolved blocks, and successful initial payments for credit building.

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Media from reviews

Indigo Platinum MasterCard - I don’t have one, as described.
Indigo Platinum MasterCard - I don’t have one, as described. - Image 2
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Tatumn Fdf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Pedro Sula, Cortés Department

Unblock my card

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I had my card block cause I'm in vacation on another country and agent help me resolve it no issues and extended my visit

User's recommendation: She was great

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Dennis M Qdf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudulent company

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AI Highlights
  • - Card limit is $300; they say I owe $700.
  • - Late fees charged despite correct info; balance never over $243; claims Indigo is a scam.

This credit card aligns with a well designed scam. I pay off my card and they continually card lates fees regardless if the account info is correct or not.

With a small credit limit of $300 they say I own then $700 and I never made a charge over a balance of $243. How can that happen within 5 months?

A sure scam! Stay away from Indigo

Loss:
$500
Pros:
  • No pros
Cons:
  • Very unprofessional
  • Seems as if the company is ran out of a basement

Preferred solution: correct account and credit response

User's recommendation: Avoid this Scam

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Novaleigh Klt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Application status

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AI Highlights
  • - Applied for Indigo Mastercard; denial by Concora Credit.
  • - Denial cites bad card payments; 19% utilization.
  • - FICO 676; identity-theft card cleared bureaus.

I applied for an indigo Mastercard. Then I received a denial letter from Concora Credit explaining that I had been denied because of bad payments on credit card history.

All my cards are at 19 % usage. The card they were referring to was an identity theft card that cleared all 3 bureaus months ago.my fico is 676 and was refused.

User's recommendation: Stay away from cards that don't go by your fico score

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Dasha Lwr

Why is my card being declinef

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AI Highlights
  • - Phone calls to customer service hang up.
  • - Card is consistently declined despite being in good standing after processing payments.

Zero customer service! The phone hangs up when you call customer service.

My card is always declinedd even though my card is in good standing. You gladly process my payments and then decline my card for no reason!

User's recommendation: Don't get this card. It's a scam!

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Mohammed E Otm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t access the website to pay my bill

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AI Highlights
  • - I am in Morocco.
  • - I told support I would use my credit card abroad.
  • - I cannot access the website to pay my bill and need immediate assistance.

I am currently in Morocco. Before leaving the U.S., I called customer service and clearly explained that I would be using my credit card while abroad.

Now, I am trying to pay my bill to avoid any issues with my credit score and to prevent a late fee, but I am unable to access the website.

This is extremely frustrating and unacceptable, especially after I took the necessary steps to inform you in advance. I need immediate assistance to resolve this issue.

Preferred solution: No late fee

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Anonymous
map-marker Washington, District Of Columbia

Application status

I applied for a credit card and was denied because of non payment to another credit card that has already been declared a fraud case and they would not speak to me you can try reaching them yourself.

User's recommendation: Just avoid all together.

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Anonymous
map-marker Charlotte, North Carolina

Overdraft

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AI Highlights
  • - Added over-limit coverage that never worked.
  • - Three reps said it may work or not; the card will close after payoff.

I added over limit coverage It Never Worked. Really Disappointed. I was told by 3 customer service representatives that "sometimes it works and sometimes it doesn't!"

Once this card is paid off, it will be closed.

User's recommendation: Never add Over Limit coverage to your card!

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Ray M Xnx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marana, Arizona

New account verification

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AI Highlights
  • - User asks for the email address to send documents to open the account.
  • - They submitted an application and are asked for ID and related documents.

I'm looking for the email address to send docs too to open the account. I submitted an application and they are requested ID and so forth. Please provide me with a valid email address to send this too.

Pros:
  • Good value
Cons:
  • High interest rate

Preferred solution: An approved application

User's recommendation: Bad customer service

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Anonymous
map-marker Charlotte, North Carolina

Overdraft

I tried using my card at 4 different locations, Never once did it go through .

Please, just delete the overdraft on my account

User's recommendation: Never

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Lemarcus J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account info

The phone number 180*-***-**** doesn't work! I am trying to get my account information, and the contact info for customer service does not work.

Preferred solution: My information

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Kiet Ydl

I had a live agent on the phone when it declined

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This card is embarrassing always declining and if you call and tell them you are out the country so you can make international transactions it will not work I had a live agent on the phone when it

User's recommendation: Do not get this indigo card its worthless

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Anonymous
map-marker Atlanta, Georgia

Unlock card

I tired using my card but it was locked. so i was tryna get it unlocked. That was all, I was tryna do

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Bertram Hqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven’t received my card

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Never came but they put it on my credit rating so Im being charged for something I dont have they dont even talk over the phone to tell someone

User's recommendation: Don’t deal with them

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Anonymous
map-marker San Diego, California

Waiting for card

They told me 15 days. I received info about both cards but have not seen them yet. It has been a month

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Jennifer W Bfm

Poor business practices

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AI Highlights
  • - Can't reach support.
  • - They charged multiple payments after I canceled the card protection plan and shut down my card, and it's going to collections.

Can't get anyone on the phone when I have an issue, and they take out more than one authorized payment. Canceled the card protection plan, and they still take out the payment for that.

Shut down my card and going to let it go to collections. At least collections might have a more honest repayment practice than these guys.

Pros:
  • Easy acceptence
Cons:
  • Poor assistance poor repayment practice

Preferred solution: discontinue of the card

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Anonymous
map-marker Chesterfield, Virginia

To see if they received my id, and is account activated , when a payment is due

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It was not company fault, I was trying to login n did it too many time to reset password and was locked out until I mail/ fax proper Identification

User's recommendation: Don’t do too many attempts to get in your account

View full review

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